Legal Headquarters

Our store’s legal headquarters is located at:
VIA LUIGI CANONICA, 87, CAP 20154, Milan, Lombardy, Italy.

Delivery Information

At V ON V Store, we strive to provide a seamless delivery experience for all our customers. Below you will find important information regarding our delivery processes:

1. Delivery Areas
   We currently deliver to the following areas:

   • Milan and some countries of Europe (France, Germany, Switzerland, Portugal, Spain)

 

    2. Shipping Options

Customers can choose their preferred shipping method during checkout. We offer the following options: DHL, UPS, and BRT. Please note that these names may vary in other countries. The delivery method is at the customer’s discretion, allowing you to select the option that best suits your needs. Shipping costs will vary depending on the chosen shipping option, whether it’s standard or express, as well as the specific company selected.

     3. Processing Time
Orders are typically processed within  1-3 business days. You will receive a confirmation email once your order has been processed.

     4. Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor the status of your delivery on our website.

      5. Delivery Issues
If you experience any issues with your delivery, please contact our customer service team at info@vonvstore.com. We are here to help resolve any concerns.

Important Notes:

• Please ensure that you provide accurate delivery information at checkout to avoid delays.
• Deliveries may be affected by factors beyond our control, such as weather conditions and holidays. We appreciate your understanding.

Thank you for choosing V ON V Store! We are committed to delivering your orders promptly and efficiently.